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Privacy Notice
1 INTRODUCTION
1.1 The Diocese of Arundel and Brighton (the “Diocese“) is a charity registered with the Charity Commission in England and Wales. Our charity number is 252878 and our registered address is Bishop’s House, The Upper Drive, Hove, BN3 6NB. In this Notice, references to ‘we’ and ‘us’ mean the Diocese.
1.2 When you provide us with Personal Data in order to engage with us and/or benefit from our activities, we will keep a record of the data you give to us in order to enable us to comply with our statutory obligations and to achieve our charitable objects of advancing and maintaining the Roman Catholic religion through the operation of our parishes and our other activities.
1.3 For the purpose of the General Data Protection Regulation 2016/679 (GDPR), the Diocese through its Trustees will be a Data Controller in respect of your Personal Data. In some cases, the Diocese may be a joint Data Controller of your Personal Data (e.g. where your data is shared between the Diocese and another organisation for a particular purpose). Please be aware that our parishes form part of the Diocese and are not separate legal entities. Parishes are not Data Controllers nor do they process Personal Data on behalf of the Diocese as a Data Processor.
1.4 Everyone has rights with regard to how their Personal Data is handled by organisations. The Diocese is committed to ensuring that Personal Data is properly and securely managed in accordance with the relevant data protection laws, and believes this is an important part of achieving trust and confidence between the Diocese and those with whom it interacts.Please read this Notice to understand how we use and protect the information that you provide to us or that we obtain or hold about you, and to understand what your rights are in relation to information that we hold. This Notice applies to information about living identifiable individuals only.
2 WHAT PERSONAL DATA DO WE HOLD ABOUT YOU?
2.1 We may hold the following types of Personal Data:
2.1.1 name and contact details;
2.1.2 gender, age, date of birth, marital status and nationality;
2.1.3 information about your education/work history and professional qualifications;
2.1.4 information about your family and any dependants;
2.1.5 information about your current involvement in Diocese activities and events;
2.1.6 financial information (e.g. bank details) and details of any donations you have made to us in the past;
2.1.7 information obtained as a result of any background checks on volunteers;
2.1.8 CCTV recordings and photographs;
2.1.9 information we collect through your use of our website(s) such asIP addresses and other information collected using. cookies; and
2.1.10 any other information which you choose to provide to us or that we are provided by others.
2.2 We may also hold Special Categories of Personal Data e.g. information about your religious beliefs, information about. your health and wellbeing, information revealing racial or ethnic origins, information concerning your sexual orientation or in the case of background checks, information about criminal records or proceedings.
2.3 We may also receive Personal Data about you from third parties, for example, your family members, other parishioners, other dioceses ,medical professionals, the police and other law enforcement bodies.
3 HOW AND WHY DO WE PROCESS YOUR PERSONAL DATA?
3.1 The Personal Data which we hold about you, whether it is collected directly from you or whether we receive it from a third party, may beProcessed in a number of ways, for example:
3.1.1 to communicate with you in relation to news about or activities and events taking place in the Diocese or in any.
Diocesan parish, including seeking feedback and informing you of any changes to our activities;
3.1.2 to improve our activities and the way we communicate with you including our website or the website of any parish;
3.1.3 to carry out our activities, from weddings and funerals to general pastoral and spiritual care;
3.1.4 to process donations that you may make to us or other payments where, for example, you hire facilities belonging to. the Diocese;
3.1.5 to administer, support, improve and develop the administration of the Diocese’s work and operations and to keep the. Diocese’s or any parish’s accounts and records up-to-date;
3.1.6 to process applications from you, including grant applications and applications for a role within the Diocese;
3.1.7 to identify potential additional sources of fundraising such as identifying those eligible to make Gift Aid nominations;
3.1.8 for audit and statistical purposes (e.g. for the annual audit undertaken by the Bishops’ Conference of England and Wales);
3.1.9 to ensure we comply with our legal obligations (e.g. by providing information to the Charity Commission or HMRC or carrying out safeguarding activities); and
3.1.10 in the case of CCTV recordings, to prevent or detect crime, and to help create a safer environment for our staff, parishioners and visitors.
3.2 Any information gathered through cookies and similar technologies via theDiocesan website or the website of any parish, is used to measure and analyse information on visits to the website, to tailor the website to make it better for visitors and to improve technical performance. We will not use the data to identify you personally or to make any decisions about you.
4 ON WHAT GROUNDS DO WE PROCESS YOUR PERSONAL DATA?
4.1 We must have a lawful basis for Processing your information; this will vary according to the circumstances of how and why we have your information but typical examples include:
4.1.1 the activities are within our legitimate interests in advancing and maintaining the Roman Catholic religion, in providing information about the activities of the Diocese or any Diocesan parish, and to raise charitable funds (e.g. where we use baptism data to followup with families for first communion);
4.1.2 you have given consent (which can be withdrawn at any time by contacting us using the details below) for us to process your information (e.g. to send you marketing or fundraising communications by email or SMS);
4.1.3 we are carrying out necessary steps in relation to a contract to which you are party or prior to you entering into a contract (e.g.where you enter into a hire agreement for one of our facilities);
4.1.4 the Processing is necessary for compliance with a legal obligation (e.g. where we pass on information to a local authority for safeguarding or other reasons);
4.1.5 the Processing is necessary for carrying out a task in the public interest (e.g. updating and maintaining the register of marriages);or
4.1.6 to protect your vital interests (e.g. if you were unfortunate enough to fall ill or suffer an injury on our premises, then we may pass on information to the NHS for treatment purposes and to family members).
4.2 If we Process any Special Categories of Personal Data we must have a further lawful basis for the processing. This may include:
4.2.1 where you have given us your explicit consent to do so (e.g. to cater for your medical or dietary needs at an event);
4.2.2 where the Processing is necessary to protect your vital interests or someone else’s vital interests (e.g. passing on information to the Police);
4.2.3 where the Processing is carried out in the course of our legitimate interests as a Roman Catholic diocese working with and supporting our current and former parishioners and the information is not shared outside the Diocese other than with your consent (e.g. carrying out parish censuses);
4.2.4 you have made the information public
4.2.5 where the Processing is necessary for the establishment, exercise or defence of legal claims;
4.2.6 where the Processing is necessary for carrying out the Diocese’s employment and social security obligations; or
4.2.7 the processing being necessary for reasons of substantial public interest (e.g. where steps are taken to prevent fraud or other dishonest activity); provided that the legal basis is proportionate to the aim pursued and provides for suitable and specific measures to safeguard your rights, or aspart of our legitimate interests as a Roman Catholic diocese and charitable institution.
4.3 If we Process any Personal Data comprising criminal convictions or offences we must also have a further lawful basis for the processing. This may include:
4.3.1 where the Diocese is exercising obligations or rights which are imposed or conferred by law on us or you in connection with employment, social security or social protection and the Diocese has an appropriate policy document in place (e.g. to undertake appropriate checks on individuals prior to taking up a role);
4.3.2 where it is necessary for the prevention or detection of an unlawful act (e.g. passing on information to the Police or other investigatory body);
4.3.3 where the Diocese is complying with or assisting others to comply with regulatory requirements relating to unlawful acts or dishonesty (e.g. passing on information to the Police or other investigatory body);
4.3.4 where it is carried out in the course of safeguarding children or other individuals at risk e.g. making a safeguarding disclosure;
4.3.5 where an individual has given their consent to the processing;
4.3.6 where the Diocese is establishing, exercising or defending legal claims (e.g. providing information to our insurers or lawyers in connection with legal proceedings);
4.3.7 where it is necessary to protect the vital interests of an individual(e.g. passing on information to the Police); or
4.3.8 where it is carried out in the course of the Diocese’s legitimate activities as a not-for-profit body with religious aims (e.g. carrying out pastoral activities).
5 WHO WILL WE SHARE YOUR INFORMATION WITH?
5.1 We will only use your Personal Data within the Diocese for the purposes for which it was obtained, unless you have explicitly agreed that we may share your Personal Data with another organisation or unless we are otherwise permitted or required to under the Data Protection Rules or order of a Court or other competent regulatory body or as set out in this Notice.
5.2 We may share your information with other members of the Church seeking relief and any ecclesiastical body enjoying canonical jurisdiction or powers of governance as detailed in the Code of Canon law or the Apostolic Constitution Pastor Bonus.
5.3 We may share your information with government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime.
5.4 Sometimes the Diocese contracts with third parties whom we ask toProcess Personal Data on our behalf (e.g. IT consultants, distributors of parish newsletters and directories). We require these third parties to comply strictly with our instructions and with the GDPR.
5.5 We also may be required to share your Personal Data so that the Diocese can benefit from Gift Aid nominations you have made e.g. with HMRC.
5.6 We have in place administrative, technical and physical measures designed to guard against and minimise the risk of loss, misuse or unauthorised processing or disclosure of the Personal Data that we hold.
5.7 In the course of Processing your Personal Data, or disclosing it to the recipients referred to above, we may transfer it to countries which are outside the European Economic Area (EEA), some of which may not have laws which provide the same level of protection to your Personal Data as laws inside the EEA. In such cases we will take steps to ensure that the transfers comply with the GDPR and that your Personal Data is appropriately protected. We do so by taking the following measures:
5.7.1 putting in place a contract with the recipient that means they must protect the personal information to the same standards as is required in the EEA;
5.7.2 transferring it to a non-EEA country with privacy laws that give the same protection as the EEA;
5.7.3 transferring it to organisations that are part of Privacy Shield (or any successor or replacement scheme). This is a framework that sets privacy standards for data sent between the US and EU countries to ensure that those standards are similar to what are used within the EEA;
5.7.4 transferring it to organisations or countries that have other approved certification schemes or codes in place; or
5.7.5 relying on another appropriate ground under applicable data protection laws.
6 HOW LONG WILL WE KEEP YOUR INFORMATION FOR?
6.1 Your information will be kept in accordance with our Retention & Disposal of Records Policy, copies of which are available from the Finance Office. In any event, we will endeavour to only keep Personal Data for as long as is necessary and to delete it when it is no longer so.
7 YOUR RIGHTS
7.1 You have rights in respect of the Personal Data you provide to us. In particular:
7.1.1 the right to request a copy of some or all of the Personal Data that we hold about you (including, in some cases, in a commonly used, machine readable, format so that it can be transferred to other Data Controllers) . We do not make a charge for this service;
7.1.2 if we Process your Personal Data on the basis that we have your consent, the right to withdraw that consent;
7.1.3 the right to ask that any inaccuracies in your Personal Data are corrected;
7.1.4 the right to have us restrict the Processing of all or part of yourPersonal Data;
7.1.5 the right to ask that we delete your Personal Data where there is no compelling reason for us to continue to Process it;
7.1.6 the right to object to us Processing your Personal Data for direct marketing purposes e.g. in relation to fundraising carried out by the Diocese; and
7.1.7 the right not to be subject to legal or other significant decisions being taken about you on the basis of an automated process (i.e.without human intervention).
7.2 Please note that the above rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to Process your Personal Data. Also, we may need you to provide us with proof of identity for verification and data security purposes before you can exercise your rights.
7.3 Rights may only be exercised by the individual whose information is being held by the Diocese or with that individual’s express permission. Children from around 12 years upwards are entitled to make their own requests(where the Diocese is of the reasonable view that they have an appropriate understanding of the request they are making) and parents / guardian /family members do not have an automatic right to see information about their child or prevent their child from making a request to the Diocese.
8 CHANGES TO THIS NOTICE
8.1 We may make changes to this Notice from time to time as our organisational practices and/or applicable laws change. We will not make any use of your personal information that is inconsistent with the original purpose(s) for which it was collected or obtained (if we intend to do so, we will notify you in advance wherever possible) or otherwise than is permitted by data protection laws.
9 CONTACT DETAILS
9.1 If you have any questions, require further information about how we protect your Personal Data, if you wish to exercise any of the above rights or if you would like to provide feedback or make a complaint about the use of your information, please contact either Fr Alistair at cranleigh@abdiocese.org.uk or the Diocesan DPO via DPO@abdiocese.org.uk or by telephone 01273 859705 or at the following address: Data Protection Officer, Bishop’s House, The Upper Drive, Hove, BN3 6NB.
9.2 Any complaints will be dealt with in accordance with the Diocese’s Complaints Policy.
9.3 We hope that we can satisfy any queries you may have about the way in which we Process your Personal Data. However, if you have unresolved concerns you also have the right to complain to the Information Commissioner (‘ICO’) (www.ico.org.uk).
10 COOKIES
10.1 Cookies, also known as browsers or tracking cookies, are small text files that are added to your computer when you visit a website. They help websites to perform certain functions e.g. to know who you are if you log into a restricted part of a website, for shopping carts, and for tracking purposes.
10.2 The Diocese may use the following cookies:
10.2.1 Google analytics. We may use Google analytics cookies on the website for tracking purposes. The cookies allow us to understand general traffic to our website for example number of visitors and length of time on site. This process does collect data, but in an anonymous form, to help us make improvements, develop the website and enhance the user experience.
10.2.2 Privacy preferences. We may use a tracking cookie, which is added to your computer, to remember your cookie preferences i.e.if you have allowed or disallowed them.
10.2.3 Register for events. We are developing the capability for you to register for events on the website. If you do so this information goes directly into our database. In order to register our database adds an essential cookie (reaction server) to your computer.
11 MANAGE COOKIES
11.1 If you would like to opt-in or opt-out of using cookies then you should be able to do so using your browser. You can review your cookie settings at any time.
11.2 Please note that you cannot opt-out of the deployment of cookies that are necessary for delivery of our website or services to visitors.
12 GLOSSARY
“Data Controller” means a person, organisation or body that determines the purposes for which, and the manner in which, any Personal Data is processed. A Data Controller is responsible for complying with the data protection laws including the GDPR and establishing practices and policies in line with them.
“Data Processor” means any person, organisation or body that Processes personal data on behalf of and on the instruction of the Diocese. DataProcessors have a duty to protect the information they process by following data protection laws.
“Data Subject” means a living individual about whom the Diocese processes Personal Data and who can be identified from the Personal Data. A DataSubject need not be a UK national or resident. All Data Subjects have legal rights in relation to their Personal Data and the information that theDiocese holds about them.
“Personal Data” means any information relating to a living individual who can be identified from that information or in conjunction with other information which is in, or is likely to come into, the Diocese’s possession.Personal Data can be factual (such as a name, address or date of birth) or it can be an opinion (e.g. a performance appraisal). It can even include a simple email address. A mere mention of someone’s name in a document does not necessarily constitute Personal Data, but personal details such as someone’s contact details or salary (if it enabled an individual to be identified) would fall within the definition.
“Processing” means any activity that involves use of Personal Data. It includes obtaining, recording or holding the information or carrying out any operation or set of operations on it, including organising, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring or disclosing Personal Data to third parties.
“Special Categories of Personal Data” (previously called sensitive personal data) means information about a person’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health or condition or sexuality. It also includes genetic and biometric data. Special Categories of Personal Data can only be processed under strict conditions and such processing will usually, although not always, require the explicit consent of the Data Subject.
Cookie Policy
Arundel & Brighton Diocese makes all reasonable efforts to ensure information published on this website is accurate at the time of its inclusion; however, there may be errors, inaccuracies or omissions in respect of which we exclude all liability.
Cookies Policy – Information the Diocese collects from your computer or mobile device.
Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Like many websites, the Diocese uses cookies in order to provide you with a more personalised web service.
Cookies help us identify which bits of our website people are using, and help us do work on those sections of the website to improve the user experience. We also use cookies to help show content on our site which is relevant to you and your interests, for example if on a previous visit you went to our pages about the Bishop, news or events, we might find this out from your cookie and show you other information on our website related to the bishop, news or events on subsequent visits.
To access the diocesan Privacy Policy please click here click here.
If you have any further questions please email: ITmanager@abdiocese.org.uk
WEBSITE PRIVACY POLICY
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2. How we use your personal data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include both company and personal information. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
2.7 We may process information contained in any enquiry you submit to us regarding products and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.
2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
2.9 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.10 We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.11 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.12 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Automated decision-making
3.1 We will use your personal data for the purposes of automated decision-making in relation to our website and our marketing & sales processes.
3.2 This automated decision-making will involve marketing personalisation across our website and other marketing communications such as email.
3.3 The significance and possible consequences of this automated decision-making are that you are likely to receive a personalised experience with content and other marketing assets.
4. Providing your personal data to others
4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
4.2 We may disclose personal data to our suppliers or subcontractors insofar as reasonably necessary for them to complete any marketing or sales activity we have set out for them on our behalf.
4.3 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.
4.4 In addition to the specific disclosures of personal data set out in this Section 4, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5. International transfers of your personal data
5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
5.2 We have offices and facilities in the UK. In the future we may add additional offices. The European Commission has made an “adequacy decision” with respect to the data protection laws of The UK. Transfers to other countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission OR the use of binding corporate rules.
5.3 The hosting facilities for our website are situated in The UK. The European Commission has made an “adequacy decision” with respect to the data protection laws of The UK. Transfers to other countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5.4 All of our marketing and sales departments are situated in The UK. The European Commission has made an “adequacy decision” with respect to the data protection laws of The UK. Transfers to other countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5.5 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
6. Retaining and deleting personal data
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Your personal data will be retained for 2 years following the date and time of your last interaction with our website or business, at the end of which period it will be deleted from our systems.
6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
(a) the period of retention of personal data will be determined based on your interaction with our website or business.
6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Amendments
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7.3 We may notify you of changes to this policy by email or through the private messaging system on our website.
8. Your rights
8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
8.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
8.10 To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
8.13 You may exercise any of your rights in relation to your personal data by written notice to us or via our contact form, in addition to the other methods specified in this Section 8.
9. Third party websites
9.1 Our website includes hyperlinks to, and details of, third party websites.
9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Personal data of children
10.1 Our website and services are targeted at persons over the age of 18.
10.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
11. Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12. Acting as a data processor
12.1 In respect of payment data we do not act as a data controller; instead, we act as a data processor.
12.2 Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.
13. About cookies
13.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
14. Cookies that we use
14.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) status – we use cookies to help us to determine if you are logged into our website;
(c) personalisation – we use cookies to store information about your preferences and to personalise our website for you;
(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(e) advertising – we use cookies to help us to display advertisements that will be relevant to you;
(f) analysis – we use cookies to help us to analyse the use and performance of our website and services and
(g) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
15. Cookies used by our service providers
15.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
15.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
16. Managing cookies
16.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome)
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera)
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
(e) https://support.apple.com/kb/PH21411 (Safari)
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)
16.2 Blocking all cookies will have a negative impact upon the usability of many websites.
16.3 If you block cookies, you will not be able to use all the features on our website.
17. Our details
17.1 You can contact us:
(a) by post, using the postal address.
(b) using our website contact form.
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.